Are you sure that your Contact Management Strategy and systems are effective? Today’s competitive business environment demands it! Let Business Technology Insight help you find out. The first step is a free consultation. We can make sure that you have the tools, such as Act!, Sage CRM or SageLogix to track important customer touch points which are necessary to manage your business and help you create loyal customers – the lifeblood of all successful companies. Call us today.

Business Technology Insight is a Sage Business Partner and for over 20 years we have been implimenting leading CRM products such as ACT! by Sage and Sage CRM to companies in South West Florida.

Unlike most other CRM providers we are first business consultants. We care about the bang for the buck your software investment will generate. It is not about the "cool" and latest trends. It is about making the issues that keep you up at night, go away. As IT specialists, we hold several certifications that ensure our proficiency in software, networks and data design. We will help you make full use of the CRM software and ensure a smooth transition with your project.

The recommended approach is for Business Technology Insight to conduct a professional “Needs Analysis”. It is imperative to verify your requirements prior to selecting the proper software. Only then can we truly present your solution and the required commitment that will be needed to succeed. Our goal is to make sure your investment so it not only meets your present needs, but aligns you towards your growth objectives.

Properly used CRM systems are a wonderful investment - improperly designed and installed they can be an expensive nightmare!

Business Technology Insight has joined with Frank Friend Associates UK, a consulting company specializing in Customer Loyalty to provide a range of programs to help companies increase their proportion of loyal customers. These programs include short informative seminars, half and full day seminars and consulting programs to help companies develop the internal systems and procedures necessary to achieve this objective.

Business Technology Insight provides Contact Management and CRM systems to collect customer data which is the starting point for all Customer Loyalty programs, hence the association.

Details of the consulting program are here. Please contact myself or Frank to arrange for a no cost or obligation meeting to explore the benefits of these Customer Loyalty programs.